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Privacy Policy

Your privacy matters. This policy describes how we handle information when you use Fostera.

1. Who we are

Fostera (“we”, “us”) provides tools to create and interact with AI Souls. This policy applies to our website, PWA, and related services at fostera.ai and associated subdomains.

2. Information we collect

  • Account data: such as email and credentials you provide when you register or sign in.
  • Content you submit: messages, prompts, files, and configuration for your Souls, as needed to provide the service.
  • Technical data: IP address, device and browser type, logs, and cookies or similar technologies as described in our Cookie Policy.
  • Communications: when you contact us, we keep the correspondence as needed to respond and improve support.

3. How we use information

  • Provide, operate, and improve Fostera
  • Authenticate users and secure accounts
  • Process conversations with Souls through our and, where you configure them, third-party AI providers
  • Send service-related notices and, where permitted, product updates
  • Comply with law and enforce our terms

4. Sharing

We do not sell your personal information. We may share data with:

  • Infrastructure and AI vendors that process data on our instructions to run the product
  • Professional advisers or authorities when required by law or to protect rights and safety

5. Retention

We retain information as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to applicable law and legitimate retention needs.

6. Security

We use industry-standard measures to protect data. No method of transmission or storage is completely secure; we encourage strong passwords and careful sharing of access to your account.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. Contact us at the email below to exercise these rights. You may also lodge a complaint with a supervisory authority where applicable.

8. Age restriction and minors

Fostera is restricted to users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete their personal data.

If you believe a minor is using Fostera, please contact us at the email below so we can take appropriate action.

9. International transfers

We may process data in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

10. Changes

We may update this Privacy Policy periodically. Continued use after changes constitutes acceptance of the updated policy where permitted by law.

11. Contact

Privacy questions or requests: hello@fostera.ai.